Privacy Policy

At The Riverside Realm, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

We may collect the following types of information when you interact with our site:

• Personal Information: such as your name, email address, billing/shipping address, and payment details when you place an order.

• Non-Personal Information: such as browser type, device information, and website usage data collected through cookies or similar technologies.

How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate with you about your order, products, or promotions

• Improve our website, products, and customer experience

• Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information. We may share data only with trusted third parties that help us operate our business—such as payment processors, shipping providers, and website hosting services. These third parties are required to keep your information secure and use it only for the services they provide.

Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve functionality. You may choose to disable cookies in your browser, but some features of the site may not work as intended.

Data Security

We take reasonable precautions to protect your personal information. However, please note that no method of online transmission or storage is 100% secure.

Your Rights

For All Customers

You may:

• Access, correct, or delete your personal data

• Opt out of marketing communications at any time

• Restrict or object to certain data uses

Additional Rights for European Residents (GDPR)

If you are a resident of the European Economic Area (EEA), you are entitled to additional protections under the General Data Protection Regulation (GDPR):

• You may request a copy of the personal information we hold about you.

• You have the right to request correction, restriction, or deletion of your personal data.

• You may object to the processing of your personal data, including profiling for marketing purposes.

• You have the right to data portability (transfer of your information to another provider upon request).

• If we rely on your consent for processing, you may withdraw that consent at any time.

To exercise these rights, please contact us at - GDPR Rights

If you are not satisfied with our response, you also have the right to file a complaint with your local data protection authority.

Data Retention

We will retain your personal information only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

The Riverside Realm
Email: Brad@theriversiderealm.com.